Frequently Asked Questions
Below you will find some commonly asked questions and their answers. If you have a question that is not covered, please do contact us and we will be pleased to provide an answer – as well as update this page to make it more useful in future.
A kitchen is a big investment, so you need to be confident in who you choose.
Check the reviews from customers. This will give you a great insight into the company.
Look at pictures of projects they have completed so you can see the work they do and not just the glossy brochure pictures from manufacturers.
You can also ask to visit previous customers to see the work in person. (We have lots of our previous customers who have offered to have potential customers come and see their kitchens as they love them so much!)
Yes! We offer a complimentary kitchen design consultation.
We will visit you, discuss your requirements and take measurements. We will then create a CAD design for you so you can see your dream kitchen. Once you are happy with the design, we will give you a quote.
All of this is free.
Yes you can!
Being BOSCH and NEFF dealers we get amazing prices on these brands. You can purchase the appliance direct from us without having to buy a kitchen!
Click the link below to visit our appliance page
From ripping out to you signing off your beautiful new kitchen takes about a week.
You can have a clear idea of what you’re after, or you can come in with totally blank canvas and work with us to create what you want.
We have designed kitchens for new build projects off plans. It doesn’t matter where you are starting from, we are here to help and advise you.
It would be good for you to have an idea of what your budget is so we can work in a realistic way with you and the timescales you are looking at to get your kitchen done. We like to be honest and open and manage your expectations from the very beginning of our relationship.
Once you have decided that you are happy to move forward with us, we will then issue an contract for you to sign and take a non refundable 20% deposit to secure your fitting date.
YES! We can supply you with everything you need to complete your own installation.
I’m afraid this is not a service we offer. We only fit our own products so we can be assured of the quality.
We would advise that you ALWAYS, check exactly what you are being quoted for. It may be that you are getting lower grade appliances. A laminate worktop rather than quartz. Have they included fitting costs? Are their carcasses flat pack or solid?
We are always happy to look at quotes you have received to see if firstly it is a like for like quote and if it is, to see if we can better the price.
You can come in and see us in our showroom where we have lots of different samples and a few displays. We have a small but perfectly formed showroom and you will always be greeted with a smile!
Sometimes, something may develop a slight imperfection; but don’t worry, we’re here to help.
You are covered by a 12 month guarantee from us at Love Kitchens and other components to your kitchen have different manufacturer warranties. (These would need to be registered by you)
We are always on hand to advise and help make things right. If you find you’re outside of the warranty on an item, you can purchase a replacement part through us (as long as it’s still being made!)
Granite is a natural stone which is quarried in blocks, cut into slabs, trimmed, layered and polished or honed for many uses including statuary & monuments, building siding and kitchen worktops. Each piece is utterly unique due to its location of origin and the conditions and mineral elements that existed in its creation over millennia.
Granite is a wonderful material for a kitchen worktop in many respects but it does need a certain amount of care and maintenance. Some granites are less porous than others but there are only one or two that are slightly porous and may not need resealing
Quartz is a man-made material that combines natural mined quartz with other materials to manufacture uniformly-sized and coloured rectangular slabs from which fabricators can cut, layer and create building materials such as countertops.
It resists scratching, staining and scorching better than any other natural stone or solid surface. Do avoid excessive force or pressure because that may mar or chip the surface. Don’t worry about spills from coffee, wine, lemon juice, olive oil, vinegar, makeup, and many other common household products; just avoid harsh chemicals. Use trivets when placing any hot items to avoid thermal shock.
Corian is made from natural minerals and high-performance acrylic, Corian is non-porous, resisting stains and bacteria. Created to last a lifetime it is a unique blend of minerals and acrylic which creates a stone-hard surface that can be formed in almost any shapes.
Stains, scratches and light scorches can be removed from Corian surfaces with sandpaper or a scouring pad and a cleanser. If this is done carefully, the finish is not badly damaged and the removal of these problems is difficult to detect.
The matte finish of Corian will scratch and dull if it is treated too aggressively.